Shipping policy
We take great care in delivering your order with the utmost attention to detail and luxury. Each piece is carefully packaged to ensure it arrives in perfect condition and is ready to be cherished.
Processing Time
All orders are processed with precision and care. Please allow 3-5 business days for your order to be prepared before shipment. Made-to-order and limited-edition items may require additional time. If your order includes a pre-order item, shipping will occur once all items are available.
Shipping Rates & Delivery Times
We offer worldwide shipping, with delivery times depending on your location:
- Netherlands & Belgium: 3-6 business days
- Europe: 3-10 business days
- International: 5-20 business days
Shipping rates are calculated at checkout and may vary based on your region and order value.
Luxury Packaging & Handling
Each piece from Wendy Buiter is elegantly packaged, ensuring a luxurious unboxing experience. Selected items may include artwork and exclusive gift packaging.
Duties & Taxes
For international orders, customs duties and taxes may apply based on your country's regulations. These fees are the responsibility of the buyer. We recommend checking with your local customs office for further details.
Tracking & Notifications
Once your order is shipped, you will receive a tracking number via email. You can track your order’s journey to your doorstep in real-time.
Lost, Damaged, or Delayed Shipments
We take great care to ensure the safe arrival of your order. However, in the rare case of lost, delayed, or damaged shipments, please contact us at hello@wendybuiter.com, and we will assist you in resolving the matter.
Returns & Exchanges
If your order arrives damaged, please reach out within 48 hours of delivery with photos, and we will work on a suitable resolution.
For further assistance, please contact our customer care team at hello@wendybuiter.com
— Wendy Buiter – A world of contemporary icons